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iPhone 5.0 Challenges Current Strategy

by stuart_henshall

April 3, 2008 at 12:15 am · Filed under Supernova08

Last year I finally made it to Supernova with a Mac and was no longer in the minority. This year I’d expect you will see more iPhone users at Supernova than almost any other venue. I’m in that camp and have to remind myself from time to time what a techno geeky early adopting crowd I often hang out with. I bought mine because I wanted to learn from it and had a sense that it was a different kind of device. Today I read a great research summary; which while it held no huge surprises for me reinforces the iPhone’s introduction as a game changing device.

Apart from users being highly satisfied, it’s email and browsing that has really had the impact. I think theres more in the behavioral shift to text and browsing exchanges than we tend to give credit for. As might be expected users skew young and most already have experience with Apple products. The research also suggests there has been a huge $2billion additional revenue payoff for AT&T.

For anyone considering mobility and social computing the core questions they ask are relevant.

  • Can Apple reach beyond its early adopters?
  • What does the iPhone mean to competitors?
  • What changes are likely as a result?

You can also download the Rubicon report here. While this research is very much “today” the real challenge for competitors (not just mobile phones, laptops too) is to think through iPhone 5.0. What’s neat is the iPhone has broken the shackles that restricted much of the thinking across an industry. It’s prime fodder for Scenarios. How would your current strategies play out in an iPhone 5.0 world? Add in GPS / location, social networks, apps, video calls, VoIP, advertising, and more. Then maybe it won’t be an iPhone anymore. The challenge for many many companies is huge, whether Nokia, Microsoft, Dell, HP, Samsung, Google, etc.

My advice. At the very least give a few of your curious, inquiring execs iPhones and ask them to report back with what impact, what opportunities could this provide for the business.

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2 Comments »

  Howard Greenstein wrote @ April 3rd, 2008 at 9:19 am

Stuart:
I was recently the guest of a group of Chief Marketing and Corporate Communications officers, and talking about monitoring blogs and facebook, watching YouTube and basically seeing what the online world was saying about their brands.
Many of them told me “we block a lot of that content from our employees.”
I held up my iPhone and asked “any of them have these?”
“We don’t support that in the enterprise,” someone said.
“I didn’t ask if you supported it. I asked if your employees have them, because if they do, you can block facebook and youtube all you want. Your employees have it on their hips and in their purses.”
This was met with a few smiles and a few looks of horror.
“Are you going to tell me that if your company is under attack in the blogosphere, you’re going to have to send your product manager to starbucks to get Wifi to respond to the posts?”
Mobility 5.0 (Iphone, Nokia devices, next gen blackberries if they ever get a decent browser and html mail, Windows 7 or 8 or 9 or Vista mobile or whatever) will allow people connection and connectivity that we think of as our desktop experience today.
The ‘corporate intranet’ and the command and control environment breaks down when everyone has the internet with them at all times.
That’s what my iPhone (one month old, shifted from Blackberry) has shown me.

  stuart_henshall wrote @ April 3rd, 2008 at 11:18 am

Howard,
Thanks, really great comment and well put story. In a similar vein I “jailbreak” my iPhone and handed it to my son who doesn’t have an unlimited data plan. He carried around for a few days and said. The reason it is so so cool is the always on aspect. He didn’t want one unless he had the full data plan. Although he loved how quick he got it set up to do everything.

One thing we know. You are no more going to keep the iPhone out than keep out camera phones. Still, colleagues and clients remain intrigued that I take pictures of whiteboards and email them seconds later.

As they say the future is here.. it is unevenly distributed.

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